Refund policy

If you wish to return any item(s) you have purchased, you can retun via post to our online store within 30 days from the date of purchase. Return postage costs will be at your expense, unless the item(s) returned are faulty. In this instance, postage will be incurred by E-MALE.

We encourage you to return your parcel via a trackable post service as the parcel will remain the propoerty of the purchaser until received by E-MALE.

Store purchases cannot be returned online, only in store. IMPORTANT "SALE" items and/or "FLASH SALES" *40-60% OFF purchases can not be returned or refunded unless the garment is deemed to be faulty. *Change of Mind purchases cannot be returned *Incorrect sized items can be returned for a instore gift card or exchanged for the correct size.
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The postal address for returns will be sent to you upon submission of a return request to E-MALE via email - click here to email us.

We want to ensure you are happy with your purchase and offer an exchange on your item(s) provided that:

The item is received by E-MALE within 30 days (inclusive) from the date of purchase,

You provide your original E-MALE receipt upon item return.

The item is in original saleable condition with all original tags, is unworn, unpoened and unused.

A return requst is submitted to E-MALE in writing prior to return parcel being sent.

If you are not able to comply with these requirements, E-MALE reserves the right to refuse an exchange or refund.